Effective Date: [21-09-2025]
Thank you for shopping with Saffron Era! Our website showcases a variety of beautiful artificial jewellery products. Please note that all orders are fulfilled by our trusted partners: Meesho, Amazon, and Flipkart. Once you are redirected to these platforms, they will handle all aspects of shipping, delivery, and order tracking.
1. Order Placement
- When you select a product on our website, you will be redirected to the respective marketplace (Meesho, Amazon, or Flipkart) to complete your purchase.
- Your order will be processed according to the marketplace’s policies, including payment confirmation, order confirmation, and shipping.
2. Shipping and Delivery
- All shipping, delivery timelines, and costs are determined by the marketplace handling your order.
- Standard delivery times:
- Meesho: 3-7 business days (varies by seller location)
- Amazon: 2-7 business days (depending on shipping option)
- Flipkart: 3-8 business days (depending on seller and location)
- Express or priority shipping options may be available on the marketplace checkout page.
3. Tracking Your Order
- Once your order is confirmed and shipped by the marketplace, you will receive a tracking number from them.
- You can track your package directly via the marketplace website or app:
- Meesho: Meesho Track Order
- Amazon: Amazon Track Order
- Flipkart: Flipkart Track Order
4. Delivery Timeframes
- Delivery times are estimated by the marketplace and may vary due to factors beyond our control, such as:
- High seasonal demand
- Weather conditions
- Logistics or courier delays
5. Shipping Restrictions
- Marketplace shipping policies apply. Some products may not be deliverable to certain regions or P.O. boxes.
- International shipping is determined by the marketplace; Saffron Era does not directly handle cross-border deliveries.
6. Damaged or Lost Packages
- In case of lost or damaged packages, please contact the marketplace’s customer support within their specified time frame.
- The marketplace will handle replacement, refund, or resolution as per their policies.
7. Customer Support
- For questions about products or redirects from Saffron Era, you can contact us:
Email: care@saffronera.com
Phone: +91-8178354474 - For shipping, tracking, or order issues, please reach out directly to the marketplace where you placed your order.