Indian Format Date: [22-09-2025]
Saffron Era is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, purchase our artificial jewellery, or otherwise interact with us. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us and automatically through your use of our website:
a. Information You Provide:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely by third-party providers)
- Account details (if you create an account)
- Any other information you voluntarily provide
b. Information Automatically Collected:
- IP address
- Browser type and version
- Device identifiers
- Usage data (e.g., pages visited, time spent on the site)
- Cookies and similar technologies
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process your orders of artificial jewellery.
- To deliver products to your address accurately and on time.
- To personalize your experience on our website.
- To communicate with you, including responding to inquiries and sending order confirmations.
- To improve our website, product offerings, and customer experience.
- For marketing and promotional purposes, including email campaigns (with your consent).
- To detect and prevent fraud or other illegal activities.
3. Sharing of Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that help us operate our website, process payments, ship products, and provide customer support.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
- Legal Compliance: When required by law or necessary to protect our rights, safety, or the safety of others.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
6. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
7. Media
If you upload images to the website (e.g., for reviews or testimonials), avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.
8. Cookies
- If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- Temporary cookies are set on the login page to determine if your browser accepts cookies.
- Login cookies last two days; screen options cookies last one year. “Remember Me” extends login cookies to two weeks.
- If you edit or publish an article, an additional cookie indicates the post ID of the edited article and expires after one day.
9. Embedded Content from Other Websites
Articles or product content on this site may include embedded content (e.g., videos, images, or social media posts). Embedded content behaves as if the visitor has visited the other website. These websites may collect data, use cookies, embed additional tracking, and monitor interaction with the content.
10. Data Sharing & Retention
- Password reset requests include your IP address in the reset email.
- Comments and metadata are retained indefinitely for moderation purposes.
- Registered users’ personal information is stored in their profile. Users can view, edit, or delete their data (except usernames). Administrators can manage all user data.
11. Data Processing
Visitor comments may be checked through automated spam detection services.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Saffron Era
Email: care@saffronera.com
Phone: +91-8178354474